This policy is guided by the principles of the National Qualification Framework.
Assessment can be described as the process by which a learner is declared competent or not yet competent against identified unit standards or exit level outcomes. BMT College defines competence as the ability of a learner to integrate a number of tasks in a particular setting (aptitude) or context and to attain certain standards. Competence integrates knowledge, skill and attitude. This policy is also guided by SAQA requirements, thus ensuring high standards of good practice.
Assessment appeals procedure:
Students will be permitted to submit an assessment outcomes appeal under the following circumstances: against unfair assessment; invalid assessment; unreliable assessments; where the assessors’ judgment is considered biased; inadequate expertise and experience of an assessor and/or unethical practices on the part of the assessor. Learners wanting to appeal, must refer to the appeal procedure as outlined in the study guides. Complete an assessment appeals form and submit it to the Academic department.
Students have the right to lodge a grievance against the College or College personnel. Grievances must be submitted by completing Form FRM5051_01, and forwarding it for the attention of the Principal, Mrs. B.A. van der Linde or Vice-Principal, Mr. J.J.J. Poolman.
BMT College guarantees the learner quality assurance on all study material and support. Should BMT College be unable to deliver stated services, excluding unreasonable circumstances or circumstances that are not within the control of the College, the learner will be refunded. BMT College will provide training material to the learner for a period not exceeding 24 months from commencement of studies.
Delivery and assessments will be conducted in English. Where language poses a potential barrier to fair assessment, it is the responsibility of the learner to arrange for a competent interpreter to be present during the assessment process.
Open access and non-discrimination policy:
The open access policy ensures all learners who comply with admission requirements will be accepted. Discrimination on any basis will not be tolerated.
Quality assurance policy:
BMT College has a Quality Management System (QMS) in place that ensures:
- Stringent and standard procedures for all policies.
- Continuous professional development of staff and assessors.
- Internal audits in respect of quality assurance in the recording, monitoring and review of all BMT College processes.
- Development of resources and research.
Record keeping policy:
BMT College records and maintains all learner related information for a period of 5 years
Refund and cancellation policy:
The student will have an opportunity to cancel his/her registration with BMT College within 14 days of registration but will remain liable for the full registration fee. One calendar month notice must be given to cancel studies after 14 days and will be subject to a penalty charge.
Studies can be placed on hold for a limited period of 6 months without additional charges. No refunds will be granted for failure of delivery due to a third party.
The student has an obligation to submit the last assignment before the study period expires.
The student must complete an academic year within 24 months. A student can apply for one final extension of 12 months charged at a fee equal to the registration fee applicable for the programme at that time.
The student has an obligation to repay the study fee in full, irrespective of whether he/she completes the qualification or not. Monthly payments to BMT College must be up to date at all times.
Student selection and intake policy:
No unfair barriers with regards to enrolment and admission requirements exist. Programme requirements are clearly defined and students who comply with the admission requirements are accepted for studies with BMT College.
For more detailed information on College policies and procedures please refer to the Study for Success guide.